24/7 MONITORING

We provide an alarm that consists of a base unit and a separate pendant button.

The lightweight button can be worn either on your wrist, your belt, or around your neck as a pendant. If you need help all you have to do is press the button and it will connect you directly to our dedicated response centres.

Help is available at the press of a button, 24 hours a day, every day of the year.

EMERGENCY MOBILE RESPONSE

Our Response Service can give you additional peace of mind if your friends or family are not able to respond to your needs.

We respond throughout Suffolk and are available 24 hours, 365 days a year.

  • Our friendly expert response teams are positioned around the county to enable them to respond to calls as quickly as possible.
  • Our target is 45 minutes but we are often much faster.
  • Our responders are friendly trained first aiders who have been Disclosure and Barring Service (DBS) checked. They are able to provide emergency personal care and are always available.
  • Regardless of whether you have fallen, feel unwell or need some other form of assistance or reassurance, a responder is ready and able to provide the help you may need.

Well-Being Visits

We understand that sometimes you or someone you know may need regular visits whether that be just after leaving hospital or their family being away. In these circumstances we offer a tailored well-being visit service where we arrange for one of our highly trained responders to visit the customer.

This service provides peace of mind to know someone will come and visit you or a loved one who maybe feeling vulnerable.

ASSISTIVE TECHNOLOGY

We can also provide a range of equipment known as assistive technology which is tailored to your needs and contacts the monitoring centre in the same way as a pendant alarm.

  • Smoke Alarm

    Smoke

    Smoke Detectors provide increased reassurance by raising an alarm call at the monitoring centre while also activating a local audible alarm.

  • Heat Sensor

    Heat

    The wireless heat detector provides additional protection against the risk of fires in rooms where smoke detectors are unsuitable e.g. kitchen and provide increased reassurance by raising an alarm call at the monitoring centre

     

  • Carbon Monoxide Detector

    Carbon Monoxide

    The Carbon Monoxide Alarm provides an immediate alert when dangerous CO emissions have been detected due to a blocked flue or fault in a fuel burning appliance and provide increased reassurance by raising an alarm call at the monitoring centre

  • Door/Window Exit Sensors

    Door-WindowThe Carbon Monoxide Alarm provides an immediate alert when dangerous CO emissions have been detected due to a blocked flue or fault in a fuel burning appliance and provide increased reassurance by raising an alarm call at the monitoring centre

  • Bed/Chair Sensor

    Bed-ChairThe Bed/Chair Occupancy Sensor is a solution for the protection of people who get up from their bed/chair and fail to return after a specified period of time has elapsed. An alarm call is raised at the Monitoring Centre.

  • Pagers

    PagerWhen an alarm/sensor is activated the Info Pager 2 will vibrate, flash and can emit either a beep, siren, or a tune via the loud speaker. There are 3 volume levels available or the device can be set to silent and vibrate only.  Large, clear, colour screen displays the alarm device, location and person.

  • PIR Sensor

    PIRPIRs are wireless movement detectors that can be used to detect both movement (intruder, monitoring) and lack of movement (inactivity monitoring).

  • Gas Detector

    GasNatural Gas Detector provides an alert to the danger of gas leaks and provide increased reassurance by raising an alarm call at the monitoring centre.

  • Flood Detector

    FloodThe Flood Detector is a neat unobtrusive wireless sensor that can provide an early warning of potential flood situations. The sensor is placed under the sink or in the bathroom next to the toilet or under the bath. If the detector senses water it provides increased reassurance by raising an alarm call at the monitoring centre.

EQUIPMENT ASSESSMENT, PROVISION & INSTALLATION

  • We visit, assess needs and explain equipment and options available.
  • Ensure all information require to make a decision is available.
  • Provide & install equipment immediately where needed and appropriate.
Steven JourneauxServices